Persona 01
Independent restaurants & cafes
Pain
The phone rings through every rush; reservations and questions die in voicemail nightly.
Outcome
Every missed call gets an answer in seconds — bookings captured, not lost to the next listing.
AI for Small Business — Restaurants & Food
You run the kitchen.
AI can answer
the phone.
A restaurant's phone rings hardest exactly when nobody can answer it — mid-rush, hands full, line out the door. The calls that die in voicemail are reservations, catering inquiries, and customers holding a credit card. We install systems that catch them: missed-call text-back in seconds, reservation and catering capture wired into your real book, and review requests that go out systematically instead of when someone remembers. Priced for an independent operator, not a chain.
Plans
From $800/mo
Engagement
Month-to-month
Entry point
Free consult
What we deliver
Specific deliverables.
No vague outcomes.
Every engagement ends with something you can point at. Code that runs, documents that inform decisions, teams that got better. No fluff, no deck-only deliverables.
01
Missed-call text-back during service
Calls you can't answer get a text in seconds — hours, waitlist, reservation link, or a real conversation — before the caller dials the next restaurant on the list.
02
Catering inquiries captured with detail
Date, headcount, and budget range collected automatically so a manager can follow up once, well, tomorrow morning — instead of finding a week-old voicemail. One catering lead can be worth many covers.
03
Reservations into your real book
Requests route into the booking system you already run — never a parallel list someone has to reconcile after close.
04
Review requests that actually go out
Happy customers get asked, systematically and compliantly, instead of only your angriest guest finding the review page on their own.
05
Escalation rules that protect the relationship
Complaints, allergy questions, and anything needing judgment route straight to a human. The system handles logistics; your people keep the guests.
Methodology
How we work.
Predictable. Scoped. Priced.
Value first: free consult maps where the calls and covers leak. Published floors for productized systems: Foundation from $800/mo (usually missed-call text-back with reservation and catering capture), Growth from $1,500/mo (add reminders, review requests, and follow-up), Fractional AI Ops from $3,000/mo. Month-to-month. Optional $1,500 AI Audit credits to first month within 30 days.
Phase 01
Diagnose
Free consult
We walk your busiest service window together — call volume, booking flow, catering pipeline, review presence. It costs nothing and you'll leave with ideas either way.
Phase 02
Design
First week
We pick the first win — usually missed-call capture — and quote it in writing: what we'll set up, what it costs, what it should recover.
Phase 03
Deploy
Weeks, not quarters
Built into your real phone line and booking stack. You watch it catch actual missed calls before it runs unattended.
Phase 04
Develop
Ongoing
Your managers learn to run it, with playbooks that survive staff turnover. Add the next system when ready — month-to-month, no strings.
Who it's for
You might be one of these.
Persona 02
Caterers & event-driven kitchens
Pain
High-value inquiries arrive during service and get a callback two days late — after the client booked elsewhere.
Outcome
Structured catering capture the moment the inquiry lands, with follow-up that doesn't depend on memory.
Persona 03
Multi-location operators
Pain
Each location handles phones differently; owner has no visibility into what's being missed.
Outcome
One consistent capture system across locations, with every exchange logged where you can see it.
What you leave with
Measurable outcomes.
We don't sell effort. We sell results. Every engagement is scoped against specific outcomes — and we measure them before and after.
- 01Rush-hour and after-close calls answered instead of lost
- 02Catering leads captured with the detail a manager needs
- 03Reservations landing in your real book automatically
- 04Reviews requested systematically from happy guests
- 05Staff trained on a system that survives turnover
- 06An honest read on what's worth automating — including "not yet"
Questions, answered
What you want to know.
Will a robot answer my restaurant's phone?
Not the way you're fearing. For most independent restaurants we recommend missed-call text-back over robot voice-answering — calls you answer stay exactly as they are, and only the calls you physically can't take get an instant, plain-language text. Diners who prefer phones never hit a machine.
Does it work with my reservation platform?
Integration depends on which booking system you run — that's exactly what the free consult establishes. The rule we won't bend: reservations must land in your real book, not a parallel dashboard someone has to reconcile.
How much does this cost for a single-location restaurant?
Published floors: Foundation from $800/mo for one managed workflow — for restaurants that's typically missed-call text-back with reservation and catering capture — month-to-month, with training for your staff. Exact scope is quoted in writing after a free consult. If your call volume doesn't justify it, we'll say so.
Can it handle complaints or allergy questions?
It deliberately doesn't. Anything involving a complaint, allergy, or judgment routes to a human immediately — message taken, flagged urgent. A system arguing with an upset guest is how one-star reviews happen, so escalation rules are the first thing we configure.
Start with Restaurants & Food
Ready when you are.
Free consult. Honest scope.
Tell us the conversion job and what you already have. We reply within 24 hours with feasibility, package floor fit, and whether a project is the right spend yet. No pitch theater.
