Is this HIPAA compliant?

We sign Business Associate Agreements at kickoff. Architecture uses HIPAA-aware infrastructure (AWS BAA-covered services, encrypted at rest and in transit). No PHI touches non-covered services. Audit logs available for your compliance officer.

What EMRs do you integrate with?

Epic, Cerner, Athenahealth, eClinicalWorks, Kareo, DrChrono, Practice Fusion, and custom EMRs via HL7, FHIR, or direct API. Integration complexity varies — we scope per EMR.

Does the AI make clinical decisions?

No. AI extracts data, drafts notes, and surfaces information — it never makes diagnoses or prescribes. All clinical decisions remain with licensed providers. We stay firmly on the administrative side.

What about ambient scribing?

We integrate with ambient scribe solutions (Suki, Abridge, DeepScribe) or build custom with Claude if preferred. Either way, output is reviewable before posting to the chart.

Can this work for telehealth-first practices?

Yes, and often better. Telehealth workflows (scheduling, intake, post-visit follow-up) are fully digital and map cleanly to AI automation.

What about state-specific regulations?

We account for state-specific scope-of-practice rules, controlled-substance laws, and telehealth regulations. Your compliance team reviews our implementation before go-live.

Do you handle medical billing?

We can integrate with billing systems (AdvancedMD, Kareo Billing, Tebra) and automate claims submission, denial follow-up, and patient billing communications. We don't replace your billing company — we amplify them.

What if the AI gets a chart note wrong?

Every chart note is reviewable by the provider before it posts. We configure systems to require explicit provider approval — no auto-posting to records. Audit logs track every edit and approval.

What is Global Innovation Group?

Global Innovation Group (GIG) is an AI advisory, implementation, and education firm based in Southern California. We help individuals, teams, and companies learn, adopt, and deploy AI — including Claude, open-source models, and custom agents — across real workflows.

GIG serves three audiences: curious individuals who want to learn AI, growing teams that want to adopt it across their workflows, and established companies that want full implementation. Our offerings scale from $97 live seminars to enterprise engagements starting at $25,000.

Do I need technical or coding skills to work with GIG?

No. Our Events and Community memberships are designed for non-technical learners. Coaching is tailored to your current skill level. Only our Corporate Advisory engagements involve technical implementation — and even then, we deliver finished systems, not homework.

What is the difference between Events, Community, Coaching, and Advisory?

Events are single-ticket live seminars starting at $97. Community is a monthly membership from $97/month with office hours, playbooks, and peer access. Coaching is one-on-one work tailored to individuals (inquire for pricing). Corporate Advisory is full AI implementation for companies, starting at $25,000 per engagement.

What AI tools and platforms do you deploy?

We deploy Claude (via the Agent SDK), open-source models from Hugging Face (Llama, Mistral, Qwen, DeepSeek, Gemma), inference frameworks (vLLM, Ollama, LangChain, LlamaIndex), and integrate with common business tools like HubSpot, Salesforce, Airtable, Zapier, Slack, Supabase, and Postgres.

What industries does GIG serve?

We specialize in six verticals: real estate, gyms and fitness, lending and finance, healthcare and clinics, legal and professional services, and e-commerce and retail. Each vertical has distinct data surfaces and workflows — we apply AI with that context in mind.

How does the implementation process work?

We follow a four-phase method: Diagnose (two-week workflow and data audit), Design (architecture and stack selection), Deploy (build and wire into production), and Develop (team training and hand-off). Most corporate engagements run 60–120 days.

Is GIG vendor-agnostic or tied to a specific AI provider?

We are vendor-agnostic. We run Claude for production-grade agents, open-source models (Llama, Mistral) for self-hosted workloads, and fine-tune on Hugging Face models when tasks warrant it. We take no reseller kickbacks and recommend based on fit, not commission.

Can small businesses work with GIG, or only enterprises?

Absolutely — small businesses and solo operators are a core audience. Our Events and Community tiers start at $97 and are built specifically for small teams and individuals. Personal Coaching is ideal for founders of small businesses who want tailored implementation guidance.

Where is Global Innovation Group based?

Global Innovation Group LLC is based in Southern California and works with clients nationally. We deliver events and coaching both virtually and in-person, and corporate advisory engagements remotely or on-site depending on client needs.

Who founded Global Innovation Group?

GIG was founded by Francisco Williams, an operator with a decade of experience across capital markets, lending, and commercial real estate. He started deploying Claude and open-source models inside his own operating companies before packaging those playbooks for other operators and learners.

How do I get started with GIG?

Email hello@globalingroup.com with a short note about your goals or the problem you want to solve. We reply within 24 hours with a read on feasibility, a recommended path, and pricing if applicable. No pitch decks — just directional answers.

Industry — Healthcare & Clinics

Providers should be
with patients.
AI handles the admin.

Clinics drown in intake, charting, insurance calls, and re-engagement. We deploy AI that pre-fills records from intake, summarizes voice notes into chart-ready text, automates insurance verification, and handles recall campaigns — all with HIPAA-aware architecture and Business Associate Agreements in place.

Charting time saved

1–2 hrs/day/provider

Intake to visit-ready

10× faster

Engagement

60–120 days

Start a conversation See how it works

What we deliver

Specific deliverables.
No vague outcomes.

Every engagement ends with something you can point at. Code that runs, documents that inform decisions, teams that got better. No fluff, no deck-only deliverables.

Patient intake agents

Conversational intake via web, SMS, or voice — collects medical history, medications, reason for visit, insurance. Outputs into your EMR as structured data before the patient arrives.

Voice-to-chart summarization

Providers dictate naturally or let ambient voice capture the visit. AI produces chart-ready notes (SOAP format), flags clinical items, and posts to your EMR for review.

Insurance verification

Automated eligibility checks, benefits summaries, prior-auth status pulls. Reduces front-desk phone time and surprise billing issues.

Recall & re-engagement campaigns

Lapsed patients identified by visit type, age, and risk. Personalized outreach — SMS, email, voice — drives them back in. HIPAA-compliant channels only.

Admin offload for providers

Referral letters, follow-up messages, patient education handouts — all drafted by AI, reviewed by the provider. Reclaim 1–2 hours of post-visit admin time per day.

Methodology

How we work.
Predictable. Scoped. Priced.

Clinics and specialty practices start at $25,000 for Implementation. BAA execution and HIPAA-aware architecture included. Larger health systems require scoped security review — budget accordingly.

Phase 01

Diagnose

2 weeks

Map your EMR, patient flow, front-desk process, and compliance environment. Identify the admin burden that's costing providers the most.

Phase 02

Design

1–2 weeks

Architecture with BAA in place, HIPAA-aware data flow, EMR integration plan. Review with your compliance officer before build.

Phase 03

Deploy

6–8 weeks

Build integrations, deploy agents, configure audit logging. Shadow-mode trials before going live with any patient-facing system.

Phase 04

Develop

2 weeks + 90-day support

Train providers and staff. Runbooks, audit procedures, escalation paths. 90-day support to tune against real patient volume.

Who it's for

You might be one of these.

Persona 01

Independent clinics & practices

Pain

Providers burned out by admin. Front desk overwhelmed. No budget for enterprise EMR add-ons.

Outcome

1–2 hours/day/provider reclaimed. Front desk handles 2× the volume without adding staff.

Persona 02

Multi-location groups

Pain

Inconsistent patient experience. Staff training doesn't stick across sites.

Outcome

Unified intake and admin workflows across locations. Staff amplified by AI, not replaced.

Persona 03

Specialty practices

Pain

Specialty-specific documentation requirements eat provider time.

Outcome

AI trained on your specialty's documentation patterns. Charts drafted faster, fewer after-hours notes.

What you leave with

Measurable outcomes.

We don't sell effort. We sell results. Every engagement is scoped against specific outcomes — and we measure them before and after.

011–2 hours/day/provider reclaimed from admin work
02Intake data in EMR before the patient arrives
03Insurance verification automated with fewer billing surprises
04Recall campaigns reactivating lapsed patients at 5–15%
05Provider burnout symptoms measurably reduced
06HIPAA-compliant audit trail on every AI action

Questions, answered

What you're probably wondering.

We sign Business Associate Agreements at kickoff. Architecture uses HIPAA-aware infrastructure (AWS BAA-covered services, encrypted at rest and in transit). No PHI touches non-covered services. Audit logs available for your compliance officer.

Start with Healthcare & Clinics

Ready to talk?
We're listening.

Tell us what you're trying to solve. We reply in 24 hours with a read on feasibility and scope. No decks, no slow proposals.

hello@globalingroup.com Back to home

Providers should bewith patients.AI handles the admin.

Specific deliverables.No vague outcomes.

Patient intake agents

Voice-to-chart summarization

Insurance verification

Recall & re-engagement campaigns

Admin offload for providers

How we work.Predictable. Scoped. Priced.

Diagnose

Design

Deploy

Develop

You might be one of these.

Independent clinics & practices

Multi-location groups

Specialty practices

Measurable outcomes.

What you're probably wondering.

Ready to talk?We're listening.

Providers should be
with patients.
AI handles the admin.

Specific deliverables.
No vague outcomes.

How we work.
Predictable. Scoped. Priced.

Ready to talk?
We're listening.