Persona 01
Small DTC brands
Pain
Support tickets scaling faster than the team; content demand outpacing whoever writes it.
Outcome
Support and content running on AI, so a small team ships like a bigger one.
AI for Small Business — E-commerce & Retail
You grow the brand.
AI can handle
the tickets.
Support tickets, product content, customer data — they outgrow a small team fast, and hiring your way out isn't in the budget. We help small shops and online brands put AI on that load: support that answers from your real policies, product copy in your brand voice, reviews mined for what customers actually think, win-back campaigns that run themselves. We teach you the tools, set them up with you, and leave you running them.
Plans
From $800/mo
Engagement
Month-to-month
Entry point
Free consult
What we deliver
Specific deliverables.
No vague outcomes.
Every engagement ends with something you can point at. Code that runs, documents that inform decisions, teams that got better. No fluff, no deck-only deliverables.
01
Support that knows your store
A 24/7 agent grounded in your catalog, policies, shipping, and returns — handling the routine tickets without a human, and escalating cleanly when it matters.
02
Product content in your voice
Product descriptions, ad headlines, meta descriptions, and email subject lines drafted on brand — whether you have fifty products or five thousand.
03
Reviews mined for real insight
AI reads every review, pulls themes by product, flags quality issues, and surfaces feature requests — so you see what customers actually think, at scale.
04
Win-back campaigns that run themselves
Customers at risk of not returning get flagged and reached with personalized outreach — repeat purchases without manual list-pulling.
05
Email and site content, personalized
Product recommendations, email content, and landing-page copy tuned to customer segment — working with the stack you already have, like Klaviyo and Shopify.
Methodology
How we work.
Predictable. Scoped. Priced.
Value first: free consult maps where AI pays off for you. Published floors for productized systems (final scope in writing after we know the leak): $800 Foundation (usually the support agent, done for you), $1,500 Growth (add product content and win-back campaigns, with monthly optimization), $3,000 Fractional AI Ops (the full support-content-data program across channels). Month-to-month. Optional $1,500 AI Audit credits to first month within 30 days.
Phase 01
Diagnose
Free consult
We walk your platform, ticket volume, content backlog, and customer data together. Costs nothing.
Phase 02
Design
First week
We pick the first win — usually support or content — and quote it in writing, with a brand-voice guide built before anything publishes.
Phase 03
Deploy
Weeks, not quarters
We set up the agents and pipelines, shadow-test before anything goes customer-facing, and you watch tickets and content start moving without you.
Phase 04
Develop
Ongoing
We train your team on the tools and monitoring, and stay available month-to-month as the store grows.
Who it's for
You might be one of these.
Persona 02
Local shops selling online
Pain
The website is a second full-time job nobody has time for.
Outcome
Product copy, customer questions, and email campaigns handled — the store runs while you run the shop.
Persona 03
Growing multi-channel sellers
Pain
Data fragmented across Shopify, Amazon, and wholesale; no unified view of the customer.
Outcome
Channels wired together so the data works as one — without an enterprise integration bill.
What you leave with
Measurable outcomes.
We don't sell effort. We sell results. Every engagement is scoped against specific outcomes — and we measure them before and after.
- 01AI help priced for a small brand — not an agency retainer
- 02Routine support tickets handled without a human
- 03Product content produced in brand voice, at catalog scale
- 04Review insight surfaced for every product, automatically
- 05Win-back campaigns running on autopilot
- 06You and your team trained to run every tool yourselves
Questions, answered
What you want to know.
What platforms do you work with?
Shopify, WooCommerce, BigCommerce, and Magento; for email and CRM, Klaviyo, Mailchimp, Attentive, and Sendlane; for ads, Meta, Google, and TikTok. Most modern platforms expose APIs we can work with.
Will the AI get our brand voice right?
We train on your best existing content — ad copy, emails, product pages — plus a voice guide we build with you, and output goes through a review workflow before publishing. The voice tightens over time as you use it.
How much does this cost for a small brand?
Published floors for productized monthly systems (value conversation first; final scope in writing): $800 Foundation — one flagship workflow done for you, usually the catalog-aware support agent; $1,500 Growth — add product content and win-back campaigns, with monthly optimization; $3,000 Fractional AI Ops — the full support-content-data program across your channels. Exact scope is quoted in writing. Start with a free consult; the $1,500 AI Audit credits in full toward your first month if you continue within 30 days.
What about hallucinations on product details?
Catalog-aware agents use retrieval — they describe products only from your actual product-page data and policies. They don't invent specs, prices, or availability; if they don't know, they say so and escalate.
How does support handoff to humans work?
It's configurable. Complex tickets, refund disputes, and upset customers route to a person immediately, and the agent includes full conversation context in the handoff so you're not starting from zero.
Can you integrate with Amazon and wholesale?
Yes — Amazon Seller Central, FBA, Vendor Central, and wholesale EDI. Unifying the channels is often where the biggest wins come from, because clean data enables everything else.
Do I have to commit to a long contract?
No. Everything is month-to-month, and audits and workshops are one-off fixed fees. Scale the help up for Q4 and down in January if that's what the business needs.
Start with E-commerce & Retail
Ready when you are.
Free consult. Honest scope.
Tell us the conversion job and what you already have. We reply within 24 hours with feasibility, package floor fit, and whether a project is the right spend yet. No pitch theater.
